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Your sales are growing - yay!!
but so are your returns...

Returns can be overwhelming and burdensome to your business. Front Dock saves you time, increases your bottom line and your client's satisfaction.

What products do we handle?

  • Consumer electronics

  • Toys

  • Apparel
    (clothing and footwear)

  • Fashion jewelry

  • Sporting goods

  • Housewares

  • Baby items

  • Food

  • Tools

  • Small machinery

  • Small appliances

  • Furniture

  • Appliances

What are the processing options?

  • Return to seller upon arrival

    Return to seller upon arrival

  • Resell to wholesalers

    Resell to wholesalers

  • Consolidate and return to seller

    Consolidate and return to seller

  • Donate

    Donate

  • Repackage and ship to 3rd party

    Repackage and ship to 3rd party

  • Dispose

    Dispose

  • Repackage, create new SKU, and send to FBA

    Repackage, create new SKU, and send to FBA

We work with RMA,inner-border RGA forms, or any other form of integration to update your returns in real time.

How much do returns cost?

While Front Dock offers several options for returns management, our most popular is the consolidate and return to seller model. We receive your returns on a daily basis, inform you of the inventory status, and consolidate. We ship back to you when you're ready!

ServiceSize or Weight LimitReceiving FeeConsolidate FeeShipping Fee
N/A$1.50$0.50At seller's expense, you can schedule LTL or carrier pickup, or you can provide us with shipping labels.

Operational Process

1
We receive your merchandise.
We receive your merchandise.
2
We receive your return instructions.
We receive your return instructions.
3
We label and register your products.
We label and register your products.
4
We ship the returns with the select carrier.
We ship the returns with the select carrier.
5
We send information that your goods are ready for pickup.
We send information that your goods are ready for pickup.

About Us

Front Dock's mission is to empower businesses to thrive in the e-commerce landscape by providing tailored, comprehensive solutions that go beyond the capabilities of standard 3PL services. We are dedicated to making your business look good by offering custom services at competitive pricing and ensuring that our clients can efficiently manage their operations whether they are based in the USA, Mexico, Canada or beyond.

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